Medical Waste | Shredding | Training | SaaS Software

Advanced Route Planning

• Create multiple schedules for customers with more than one service
• Optimize routes thirty days in advance for easy route modification
• Choose between full route optimization, fixed route order, or a blend
• Provide recommendations to increase route density
• Move customers from one route to another
• View schedules up to one year in advance
• Schedule both recurring and one-time stops
• View anticipated time and distance for each route

Digital Driver Solution

• Unlimited number of devices and drivers
• View detailed customer and service notes
• Service a customer and create electronic service tickets
• Document additional items picked up, capturing additional revenue
• Take photographs; such as no containers, blocked containers, or additional items, which will automatically be recorded in the service ticket
• Send messages to the office electronically
• View added stops in real-time
• View routes in list and map view
• Reoptimize routes as needed
• Turn by turn navigation

Billing Center

• Create invoices directly from service ticket data
• Create a single invoice for a customer group, subtotaled by location
• Run credit card and ACH automatically as invoices are created
• Credit card and ACH information is securely stored in Authorize.net
• Gain additional revenue by capturing extra services
• Standard or custom pricing
• Create quantity pricing and minimum fees
• Add late fees, credit card convenience fees and one-time fees
• Customers can view and pay their invoices online
• Service suspension for past due customers
• Email and/or print invoices

Reporting, Reporting, Reporting

• Schedules up to one year in advance
• Real-time route progress
• Skipped customers
• Stops, container counts, and extra items
• Route profitability
• Accounts receivable
• Sales tax, sales commissions, late fees, one-time fees, AutoPay, and more
• Invoices created
• Payments received
• Sales trends
• Create custom service and accounting reports

CPNet - Electronic Subcontracting

• Send customer information and orders to subcontractors
• View subcontracted customer schedules in real-time
• Subcontracted customers' service tickets included in your reporting
• Subcontracted customers completed service tickets flow directly into the billing center, allowing seamless billing

Automated Customer Acquisition

• Customers sign up for your services directly from your website, including their payment information.
• The system automatically assigns the customer to a route
• Dispatch makes any route changes
• Highly detailed reporting captures potential customers or information request allowing your sales team to follow-up

Secure Self Service Customer Portal

• 12 month service calendar
• View service records
• Sign up for AutoPay
• Pay invoices securely using credit card or ACH
• View payment history and invoices

Customer Service

• Unlimited number of simultaneous office users
• View and modify customer information
• Create notes in the program: customer service calls, driver notes, and invoice notes
• Modify services, schedules, and customer pricing
• Rights management limits employee access

For All of Your Customers

• A single, comprehensive system of servers on the Amazon Web Services (AWS) network
• As traffic grows, AWS automatically adds servers throughout the day, so you never slow down
• Full PCI compliance
• Three layers of security
• A full data backup every 5 minutes
• Data is backed up with 7x redundancy
• View your data from anywhere
• 99.9% uptime
• Servers operate in multiple data centers, in multiple regions to guarantee service
• Credit card and ACH data is ONLY stored on VISA card servers, eliminating credit card theft risk
• All programming and customer service is U.S. based by full-time CP employees
• Program updates occur an average of twice per week

Online OSHA Training Courses

Provide your customers with online OSHA training courses in an easy to use and manage training center: Bloodborne Pathogens, HIPAA, Hazcom, DoT, Sharps Safety, Personal Protective Equipment (PPE), Fire Safety, Ergonomics, Electrical Safety, and more.

OSHA Compliance Program

Providing your customers with a comprehensive OSHA program makes it easier for you to complete. Includes Training, (M)SDS, Regulations, ICD-10, Safety Plan Builder, Safety Audits, OSHA Log 300 and much more, all put in a single suite for your customers to access.

Marketing Support

Use our experience to help you grow. We’ll provide an entire set of customized brochures for you to print and send to your customers covering the entire set of the compliance products, plus we are here to give you any guidance that you may need to market and support your customers.